SECTION 1 – WHAT WE DO WITH YOUR INFORMATION

When you engage Cascade Headway Pvt. Ltd. (“Cascade Headway,” “we,” “our,” or “us”) for digital transformation, ERP implementation, or related business services, we collect personal and business information that you voluntarily provide—such as your name, company details, address, email, and contact number. This information is used solely to deliver our services efficiently and maintain effective communication.

When you visit our website, our servers automatically record your IP address, browser type, and related technical details to help us analyze user experience and continuously improve our website performance.

We may also contact you (with your consent) for service updates, new offerings, or company announcements.


SECTION 2 – CONSENT

How do we obtain your consent?
When you provide personal information to request a service, initiate a project, or make a payment, it implies that you consent to our collecting and using that information for the stated purpose.
If we need your information for any additional purpose—such as marketing—we will explicitly seek your consent or provide the option to opt out.

How do you withdraw consent?
You may withdraw your consent at any time by contacting us at support@cascadeheadway.com or by writing to our corporate office address mentioned in the website footer.


SECTION 3 – DISCLOSURE

We may disclose your personal information only if required by law, regulation, or legal process, or if you violate our Terms of Service.
Cascade Headway does not sell, rent, or share client information with any unauthorized third party.


SECTION 4 – PAYMENT SECURITY

We use reliable, PCI-DSS compliant payment gateways for processing all service-related payments. Cascade Headway does not store your credit or debit card information on our servers.
All payment data is encrypted and securely processed through the payment gateway, which adheres to global standards set by the Payment Card Industry Data Security Standard (PCI-DSS).
Your transaction data is retained only as long as necessary to complete the payment and is not stored thereafter.


SECTION 5 – THIRD-PARTY SERVICES

We collaborate with trusted third-party providers and integration partners for service delivery. These partners collect and process data only to the extent required to perform their contracted responsibilities.

We encourage you to review the privacy policies of any third-party platforms used in connection with our services to understand how they handle your data.